CrashGuard+ guide

What Information to Collect From Another Driver

A practical checklist for recording another driver and vehicle after a road incident without losing the details needed for later reporting and follow-up.

A practical checklist for recording another driver and vehicle after a road incident without losing the details needed for later reporting and follow-up.

FN CrashGuard+ is designed to help keep an incident record structured, but the quality of the record still depends on safe use, accurate information and careful review. The practical steps below are intended to make that process clearer.

Start with the vehicle

Record the registration exactly as shown, plus make, model, colour and any obvious distinguishing details. A photograph of the registration can reduce transcription mistakes where it is safe and appropriate to take one.

Record the driver details supplied

Capture the name and contact details the other driver gives you. Read back telephone numbers or email addresses if necessary so obvious mistakes can be corrected immediately.

Keep insurance information together

Where insurance details are exchanged, store the provider, policy/reference information supplied and any other relevant contact route with the same incident.

Record ownership only when known

The driver and registered keeper may not be the same person. Do not assume ownership; record what you were actually told and label it clearly.

Photograph relevant vehicle context

Capture the vehicle, registration and visible damage from useful angles. Avoid focusing only on one close-up if the wider position of the vehicle matters.

Do not turn collection into confrontation

The purpose is to preserve information, not to argue about fault. Keep the interaction calm, factual and limited to what is necessary.

Check before you leave

A 30-second review for missing digits, names or contact details can prevent avoidable gaps later.

Practical checklist

Quick checklist

  • Keep the record factual
  • Preserve original evidence
  • Separate observation from assumption
  • Keep related information together
  • Review details before sharing