WhatsApp scams can involve fake family emergencies, compromised accounts, suspicious links, investment pitches or attempts to steal verification codes. Verification outside the chat is the key defence.
Use the checks below to slow the situation down, verify the claim through a separate route and avoid giving a suspicious contact more information or control.
Verify the person another way
If someone claims to be a relative, friend or organisation, contact them using a number or channel you already trust. Do not rely on the profile photo, display name or the story in the message.
Never share account codes
A verification or registration code can be used to take over an account. Do not share one because a contact claims it was sent to you by mistake or says they need it urgently.
Be cautious with urgent money requests
A new number claiming to belong to family, secrecy, emotional pressure and requests for bank transfers are classic impersonation warning signs. Slow the situation down and verify independently.
Treat links and investment pitches carefully
Unexpected links, giveaways, investment offers, jobs or crypto opportunities can lead to phishing or payment fraud. Check the organisation independently before opening links or transferring money.
Block, report and preserve evidence
Use WhatsApp’s in-app block and report tools where appropriate. If money or account access may be at risk, preserve useful screenshots and transaction details before deleting the conversation, then contact the relevant provider or bank.
Practical checklist
Quick checklist
- Verify unexpected contacts outside WhatsApp
- Never share verification codes
- Be suspicious of secrecy and urgent money requests
- Do not rely on a profile photo as identity proof
- Avoid unexpected investment or giveaway links
- Preserve evidence before blocking if money was lost
Official and primary guidance
Scam techniques, platform features and reporting routes change. These sources were checked when this guide was updated: